Member Spotlight: Connecteam on Empowering Frontline Teams with Human-Centred Technology
At United Co., we love celebrating businesses that shape our workspace community in Melbourne, and Connecteam is one of those standout members that is making a meaningful impact. Within a mission to empower deskless workers across industries, Connecteam isn’t just changing the way teams operate, but they also redefining what it means to connect, communicate, and collaborate. In this article, we invite you to learn more about Connecteam and its inspiring works.
Most people think of office workers when they imagine workplace software. But what about the security staff, cleaners, construction crews, retail associates, or people who rarely sit behind a desk?
That’s where Connecteam steps in. With its mobile-first platform, Connecteam helps businesses manage non-desk and frontline teams more efficiently. Their all-in-one app centralises communication, time tracking, scheduling, task management, onboarding, and training, all within one streamlined solution.
Rather than juggling with multiple systems, companies can now operate seamlessly from a single app tailored to the needs of their deskless teams. “We help businesses boost efficiency, accountability, and engagement by replacing fragmented tools,” says James Slattery of Connecteam. The result? A workforce that’s more connected, more productive, and more empowered.
Connecteam’s mission is a strong belief in human-centred technology. The company prides itself on building tools that don’t just digitise workflows, but genuinely improve people’s daily work experiences. “We’re excited about how technology is evolving to better support frontline and deskless workers, a group that’s long been underserved,” says James.
“The future is about smarter, more connected tools that make everyday work simpler, more efficient, and human-centered.”
This vision is embedded in every feature of the Connecteam platform, from digital forms that simplify reporting to training modules that keep employees upskilled and engaged.
When asked what keeps the team motivated every day, James points to the thrill of solving diverse client challenges. “Our customers are varied across all industries and segments, each with their own unique needs. It makes for interesting and exciting days!”
This curiosity is reflected in their approach to growth. “Focus less on having all the answers and more on asking the right questions,” James advises. “Curiosity, humility, and a willingness to learn will open more doors than confidence alone ever could.” It’s an inspiring mindset and one that’s helped Connecteam scale globally and continue innovating in an increasingly competitive tech landscape.
From their very first day at United Co., the Connecteam team knew they’d found the right home.
“From day one, it’s felt like we’re in a five-star hotel. The service, facilities, and staff provide an unparalleled experience,” says James.
Whether they’re soaking up the sun on the rooftop terrace that overlooks Melbourne’s CBD skyline, enjoying a quiet moment in a private workspace, or simply grabbing a coffee downstairs, United Co. has offered the Connecteam team more than just a desk, but has given them a space to thrive.
One of Connecteam’s most memorable moments at United Co. came from a perfectly timed coincidence. “After responding to an inbound inquiry, we realised we were both working out of United Co. and ended up meeting downstairs for a coffee, an incredible coincidence!”
It’s the kind of organic connection that United Co. shared workspace is uniquely designed to foster and spark professional opportunities that can emerge from everyday interactions.
As technology continues to evolve, Connecteam is staying ahead of the curve, constantly building smarter tools to support the teams who keep our cities running.
To learn more about their work or explore their platform, visit connecteam.com and discover how they’re transforming the future of work, one team at a time.
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